April 26, 2013:
Ali O'Brien writes, "We are long time members of the Maybank Animal Hospital family.Dr. Brewer and her amazing staff have proven to be dedicated animal allies.They are passionate top-notch healthcare providers, enthusiastic educators, and compassionate caretakers, as well as active community supporters.
MAH has cared for three of my cats, all at different life stages and with very different stories.Between the members of my motley crew, we have likely utilized most of the MAH services.In each instance, from kitten care tips, animal psychology advice, dental surgery, pain amanagement, routine health maintenance, long-term case management, nutrition guidance and day care, Dr Brewer and staff have been welcoming, helpful, supportive and informative. I realized that I took their service with a smile for granted when we had an emergency.The expert level of care and genuine compassion displayed by every member of this team during a traumatic time was overwhelming. Shortly after our emergency, I saw an MAH ad that read, “healing hands, compassionate hearts,” and I smiled. In my experience, the MAH family has proven to be a truly rare example of a group of people driven by and living up to their high ideals.I honestly love and admire these folks.
I cannot say enough good things about MAH, Dr Brewer, the staff and its services.I highly recommend you give them a try.I hope you will be a fan for life, as we are."
March 26, 2013:
Diana Booth writes, "My pug 'Shirley' could barely jump, let alone walk before seeing Dr. Brewer. Since her first visit, almost a year ago, Dr. Brewer put her on Joint Support Chews and she has turned a complete 180! She has been on the chews since Sept. '12 and you would think she was different dog! She is 10 years old and acts like a young puppy!"
If you have something to share, please email us and we would love to add it to our site!
What is your appointment policy?
To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Please know that we make a sincere effort to see each client on time; however, as emergency cases will always receive top priority, occasional appointment delays are inevitable. We apologize for any inconvenience this may cause, and will do our best to minimize these delays.
For your convenience, 'drop-off' appointments are available. A 'drop-off' allows you to bring your pet to the clinic at the time most convenient for you, and leave him/her with us for part of the day. Usually we will ask you to drop off in the morning so our doctor can examine the patient between appointments or at the time specifically reserved for admitted patients. Once the doctor has finished examining your pet, she will call you to go over her findings and give you discharge instructions.
For the safety of all patients and clients, we require that all animals be up to date on their vaccinations. We also ask that every pet be either on a leash or in a carrier when you come into the waiting room.
What is your payment policy?
We require full payment at the time that services are rendered. For your convenience, we accept debit cards, Visa, MasterCard, Discover, cash and checks.
As an additional service to our clients, we are pleased to offer CareCredit, the nation's leading healthcare payment program. CareCredit has several payment plans to meet every financing need, including zero- and low-interest
options, each with low monthly payments and no upfront costs. It's easy to apply and you'll receive an online decision in seconds. In addition, we offer a third-party payday plan.
What do I need to know before my pet's upcoming surgery?
Many people have questions about various aspects of their pet's surgery, and we hope this information will help. It also explains the decisions you will need to make before your pet's upcoming surgery.
Is the anesthesia safe?
Today's modern anesthetic monitors have made surgery much safer than in the past. Here at Maybank Animal Hospital, we do a thorough physical exam on your pet before administering anesthetics to ensure that a fever or other illness won't create complications. We also adjust the amount and type of anesthetic used depending on the health of your pet.
First, our doctor will thouroughly examine your pet and identify any obvious outward signs of illness. Preferably, she will do this before the day of surgery to allow ample time to discuss her findings and expectations of the procedure. However, in special circumstances, she can perform her physical exam in the morning when you drop your pet off for the day.
Pre-anesthetic bloodwork is important in reducing the risks of anesthesia. Every pet needs certain blood tests before surgery to ensure that his/her liver and kidneys can handle the anesthetic. Even apparently healthy pets can have serious underlying problems that cannot be detected without bloodwork. If there is a problem, it is much safer to find it before it can cause anesthetic or surgical complications. If serious health problems are detected, surgery can be postponed until the problem is resolved.
We require a full panel of boodwork on all patients before going under anesthesia to ensure they are safe and healthly. It is also our standard to have IV catheter placement and IV fluids before, during and after the procedure to help your pet to maintain fluid status and remain hydrated, and control blood pressure. The IV catheter also provides an instant portal in case of any adverse reactions where other medications would need to be given immediately. This stays in place providing fluids before, during and after the procedure. For geriatric or ill pets, additional blood tests or x-rays may be required before surgery as well.
If a heart problem is suspected, the doctor may recommend an echocardiogram. This is an ultrasound that allows us to generate a multi-dimensional image of the heart's chambers and blood flow. This information is used to better quantify the problem and develop a plan of action.
Can my pet eat and drink before surgery?
It is important that surgery be done on an empty stomach to reduce the risk of vomiting during and after anesthesia. You will need to withhold food for at least 8 to 10 hours before surgery. Water can be left down for the pet until the morning of surgery.
Will my pet have stitches?
For many surgeries, we use absorbable sutures (stitches) underneath the skin. These will dissolve on their own, and do not need to be removed later. Some procedures, however, do require skin sutures. These will need to be removed 10 to 14 days after surgery. With either type of suture, you will need to keep an eye on the incision for swelling or discharge. Most dogs and cats do attempt to lick excessively or chew at the incision and they will need to be monitored closely. If you find that your pet is interfering with his/her suture site, we can provide you with a post-operative 'cone' collar to prevent further chewing or licking. You will also need to limit your pet's activity level for a period of time, and no baths are allowed for the first 14 days after surgery.
Will my pet be in pain?
Anything that can cause pain in people can also cause pain in animals. Pets may not show the same symptoms of pain as people do; they may not whine or cry, so it is important to look for other signs of discomfort such as decreased appetite. The pain medications needed will depend on the type of surgery performed. Major procedures require more pain relief than less invasive operations. Injectable and oral pain medications are often used before and/or after surgery for both dogs and cats. Our goal is to keep your pet as comfortable and safe as possible.
For dogs, we may recommend an oral anti-inflammatory be given after to lessen the risk of discomfort and swelling. We use newer medications, which are less likely to cause stomach upset and can even be given the morning of surgery.
Because cats do not tolerate standard pain medications such as anti-inflammatories as well as dogs, we are more limited in what we can give them. Thanks to recent advances in research, however, we administer an injectable pain medication prior to surgery, which allows for better pain control in cats than ever before. After surgery, pain management is provided on a case-by-case basis.
Any patient that appears to be experiencing discomfort will receive additional pain medication.
What other decisions do I need to make?
While your pet is under anesthesia, it is the ideal time to perform other minor procedures, such as dentistry, ear cleaning, or implanting an identification microchip. If you would like a general estimate of costs for these extra services, please call ahead of time. More specific treatment plans can be formulated during a pre-surgical consultation appointment if this is deemed necessary. This is especially important if the person dropping off the pet for surgery is not the primary decision maker for the pet's care.
When you bring your pet in for surgery, please allow about 5 to 10 minutes to fill out paperwork and discuss decisions about bloodwork and other treatment options. When you pick up your pet after surgery, please also plan to spend about 10 minutes with our staff to go over your pet's post-operative care needs.
We will call you one day before your scheduled surgery appointment to confirm the time you will be dropping your pet off and to answer any questions you might have. In the meantime, however, please don't hesitate to call us with any questions about your pet's health or upcoming surgery.
How is my personal information used?
This is our own private website.
We do not collect or give out any information to any third party vendors or internet businesses. Maybank Animal Hospital, its staff, and our website hosting company will never disclose information to outside parties.
MAH recognizes the importance of protecting the personal privacy of its clients, its patients, and those individuals who visit our website.
Your privacy is also protected in our hospital. At no time is any information given out about a client or pet without consent of the client or pet owner.
It's that simple! And we strictly adhere to this policy.